All About Hearing on the Central Coast

  Contact : 0455 404 486


Caroline Filo

Member of The Australian College of Audiology
Office of Hearing Services Practitioner 2450351J
Working with Children Check: WWC0722502E
Caroline commenced her career in the Hearing Health Care Industry back in 1998 working in a private hearing clinic in Chatswood, Sydney, as a trainee clinician, supervised under two Audiologists. Upon completing her traineeship, Caroline completed her examinations with the Australian College of Audiology and The Government Department of Health – Office of Hearing Services in 2000 to become a Fully Qualified Practitioner to provide Hearing services to both private clients and pensioners alike.

Caroline has had extensive experience working in private hearing clinics throughout Sydney, Melbourne, Gold Coast, Central Coast and Newcastle areas over the past 15 years.

Caroline’s experience over those 15 years has been in a wide range of areas including hearing assessments, fitting of hearing devices and assistive listening devices, hearing rehabilitation and counselling. Caroline has also had much experience with WorkCover assessments and hearing aid fittings for those with Industrial Deafness, as well as pre employment screening tests, baseline and monitoring tests. Screening Hearing Assessments for children and adults as well as the fitting of custom made swimming, musicians and noise protection earplugs and custom made communication earpieces for both children and adults.

Caroline then went on to further tertiary study, graduating with a Diploma in Hearing Evaluation, Hearing Device Prescription and Rehabilitation in 2009. Caroline is a member of the Australian College of Audiology and holds a current Certificate of Clinical Practice in the Hearing Competency.

Caroline has a passion for helping children suffering with hearing loss and hearing problems and to supporting those children’s parents and families through what can be a very stressful time. Having three children of her own, one of whom, Sophie, suffered with hearing loss and hearing issues for many years, has given Caroline an even deeper understanding and empathy for the fact that parents simply want the best for their kids and that’s exactly what she endeavors to deliver. Caroline herself suffered with hearing loss as a child and had to wear hearing aids to school in infant grades year one and two, so she has experienced first hand, through her own personal experience and that of her daughter Sophie’s the difficulties associated with childhood hearing loss.

Caroline prides herself on having a great rapport with both children and caregivers and a great ability to relate to kids. Caroline doesn’t do boring and believes in making the testing experience fun and positive for all involved. Caroline loves thinking of creative ways to engage with children and keeping them ‘on task’ during every testing session. Caroline loves working with children and their families and ensures that each session is tailored individually to meet her client’s needs.

Always interested in new developments in the hearing health care industry, Caroline regularly attends industry events as well as professional development courses and conferences to further increase her knowledge in all aspects of audiology and continued education.

Caroline brings her vast experience of working with people of all ages and various walks of life to All About Hearing. Caroline is the Principle Clinician and Director/Owner of All About Hearing Pty Ltd.

Caroline comes from a long line of family working in the hearing health care industry – you could say the hearing industry is literally ‘in her blood’!

The family tradition began with her father, Sidney Bacon the patriarch of the family who introduced the first cosmetically appealing hearing instruments into Australia in the early 1980’s. Ross Symonds (retired television news reader and winner of the Better Hearing Australia Best Speaker Award) presented the small ‘invisi’ hearing instruments to the public.

The family tradition has continued with three generations of family now involved in hearing health care.

Her family founded the Better Hearing Foundation a non-profit organisation to raise awareness of hearing loss and the solutions available and they have assisted hundreds of people in third world countries with free hearing assistance. The Foundation was launched by Mr Roger Climpson OAM during Hearing Awareness Week in 2004 and speakers included Professor William Gibson, Dr Phillip Chang and Doctor James Wright. The event was packed out and highlighted the various technical and medical solutions to hearing loss.


Her eldest sister Joanna Magee brought the first video otoscope into Australia in the 1980’s enabling people to see inside their own ear canal and images to be sent to their Medical Practitioner and Ear, Nose and Throat Surgeon. Joanna later established the successful and award winning practices, Better Hearing Specialists in Sydney, and now AudioHealth in Far North Queensland and Sydney.

Her brother Alastair Bacon established the successful AudioActive Hearing Clinics in South East Queensland and now Hidden Hearing in South East Queensland, Sydney and Melbourne.

Her two other sisters Dianne and Ruth also work as hearing professional clinicians for a private practice in the Sydney area.